Data Cap is European outsourcing Call-center based in Ukraine.
Data Cap provides high-quality outsourcing services dedicated to the call-center activity. Our skilled and talented agents are the key for providing effective work with your customers. Functionality of our solution allows us to implement all the traditional Call-center services for you as well as extra services such as adaptation for your business needs etc.
Our key services are:
- Virtual secretary
- Tech support
- 800 answering services
Why Data Cap?
- Credibility. We control the entire infrastructure such as hardware, software, network, management, staff etc.
- High-skilled agents. We offer you a professional team of specialised agents (for technical, medical industry, pharmacy, trade, economic needs and agricultural sphere) as well as a general specialty agents.
- Kindly price. Based in own large office, with own hardware and software.
- Short time from agreement to start of the work.
Data Cap will give you confidence.
To do that we will carry about your interests and provide you with:
- Functionality. We provide flexible customized call-routing, so that your customers can forget the occupied signal from the line. We provide training sessions for our agents to improve their performance. Our agents will know your products and services as deep as you need it. You know what our agents should say to your customers. Yes? They will say just that. No? We develop scenarios of individual speaking «for your needs».
- Supervision. You can fully control the work of our agents in your team (conversations records, monitoring of conversations in real-time, calls statistics etc). You can entrust it to us and get both statistical reports and conversation records.
- Company reputation. With it headquarter in Vinnytsya, InnoVinn was founded in 1990 to address the need for rapid, cost-effective project-based software and hardware development for the Telecommunications industry in emerging countries throughout Europe and abroad. InnoVinn is a company with high level of financial security and outstanding reputation which is a testament to the continuous investing in people, technologies and facilities.
- Staff resource. Vinnytsya is a local center of high-tech business as well as science with many companies and 5 specialized universities is able to provide us with required employees to support this services.
- Team. We guarantee high quality services to your clients by a prepared team of agents (English, Russian and Ukrainian-speaking).
Feel free to find out more! Contact our manager:
Tel: +380-679-594620
Email: call.center.info@innovinn.com